karaksa hotel premier Tokyo Ginza

We stayed for 22 nights, so I feel like I have good sense of how the hotel is like for families: Staff: Staff was very helpful, attentive, and motivated to help in every way. Yamato Transport didn't deliver our luggage at the expected time frame, so the hotel helped us contact for re-delivery & track our luggage. They also put out personal fans, cooling towels during the heat wave at the lobby. They were always so accommodating to our requests. Location: - Location was better than I expected! so close to the Shimbashi station, which is a major station. This way we didn't have to transfer every time we took the train. If we had stayed near smaller stations, we would have wasted time in the transferring & navigating. There are more than one entrance to Shimbashi station, the closest entrance to Shimbashi station is near the Starbucks. - 1min walk to Family Mart, next door to Don Quijote, and a small grocery store. 5min walk to Starbucks. As someone who hates walking in the sun, this hotel was a good location for us. - because the hotel entrance is in a quiet alleyway, it was so easy to have an Uber or cab pick us up. We use Go Taxi app and Uber for longer trips, and they were always able to park in front easily, because there is no traffic. - highway entrance is nearby, more accessible for longer trips. Facilities: We love how there is a free snack lounge on the 2nd floor! Unlimited drinks, water bottle, snacks, ice cream etc. You can have your snacks by the lobby lounge area or take it upstairs. Lobby is also on the 2nd floor. 1st floor is entrance & elevators. Breakfast is sent upstairs to you in a large wooden bento box, this was fantastic for us! breakfast in bed everyday! Laundry: The hotel has their own laundry service, as well as another company they can contact for you to send & deliver back to the hotel at a lower price if you have bulk laundry. The brochure they gave us for that option was in english too.

The rooms were so impeccably clean and the staff was so welcoming and kind and helpful. The complimentary snacks, water, wine and beer were such a wonderful perk after a long day touring around Tokyo. In addition, the location is perfect! I will definitely be recommending this hotel to my friends who are visiting Tokyo.

Well maintained, comfortable with great amenities. Lots of restaurants in the area. Close to train station. Staff were very professional and helpful. Spoke really good English. Very nice hotel.The Japanese breakfast was delicious.

Great location, just at beginning of main entry road to Ginza. Biggest room ever during our Tokyo trip compare with the other 4 star hotels. Free snake, comfortable bed, free beer, saki, red wine. And price is good too, highly recommended